Unable to connect Jetpack – SSL error

Your website needs to be publicly accessible to use Jetpack: site_inaccessible
Error Details: The Jetpack server was unable to communicate with your site https://www.hackviking.com [IXR -32300: transport error: http_request_failed SSL certificate problem: unable to get local issuer certificate]

If you receive the error message above when trying to connect jetpack for you WordPress site there is a small problem with your SSL certificate. This is because the wordpress.com server are unable to verify your SSL certificate chain. Your certificate is signed with an intermediate certificate from your supplier. Your server should supply that intermediate  certificate but if it doesn’t your browser already have the mayor intermediate certificates and can solve this issue it self. However wordpress.com can not take care of this if your server doesn’t supply the intermediate certificate package.

To solve this you should install the intermediate certificate package supplied by your CA on the server. If you don’t have that kind of access to the server there is a work around to get jetpack up and running.

In your wp-config.php find

[php]
define(‘FORCE_SSL_ADMIN’, true);
[/php]

and replace it with

[php]
define(‘FORCE_SSL_ADMIN’, false);
[/php]

Make sure you log in to the /wp-admin without https and then connect jetpack to wordpress.com. Now you can change the FORCE_SSL_ADMIN line back to true and it will all work.

3 Comments on “Unable to connect Jetpack – SSL error”

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